807 Airport Access Rd, Unit D, Traverse City MI 49686 USA
support@stin.com
+1-800-731-5098 (US) Mon - Fri 9am to 5pm (PST)

Worry-free Guarantee & Warranty

All purchases from Stin are backed by a worry-free 30-day guarantee. If for any reason you’re less than delighted with your product, simply return the undamaged item and we’ll issue a full refund, no questions asked.

We also offer further protection with an 18-month warranty. If any product fails to perform at expectations, we’ll provide a replacement item or issue a full refund.

Notes :

  • The customer pays the return shipping fees for the 30-day money-back guarantee (if there were no quality-related issues).
  • For warranty returns, we will cover all shipping costs back to the country from where the product was purchased. In other countries, the customer is responsible for paying shipping fees, or can choose to only receive a partial refund.
  • Approved returns must be shipped back to us within 30 days of initiating the return. After that point, the return must be re-initiated.
  • Individual products may be subject to their own specific warranties. Please refer to product details.

Unlimited User Support

Have questions about installing, configuring, or using your technology product? Our knowledgeable, courteous support team is always available to provide timely, accurate support. When contacting our service department, have your product’s item number available for quicker assistance.