Thousands of our customers will agree that it is easy to order STIN products. Just choose the material, color and quantity of the product you want to buy, click the "Buy" button.
This will take you to the list where you can choose between "continue shopping" or "checkout". At this point, you are prompted to enter your data (which can be used to create an account, if desired). Then select your payment method and check your order (with the option to change it).
Once you are certain that the products you want to buy, click "Send Order". Now the current control process, which consists of three simple steps:
1.Enter your contact information and payment methods.
2. Then enter your payment information.
3.In the third step you receive an order confirmation for the purchase. If you want to pay with credit / debit card - there is nothing else you need to do. Please note that the payment is done immediately.
If you pay by bank transfer, however, you must remember to transfer the full amount of your order to our bank account.
Our bank account is in the receipt of the page and also the order confirmation will be sent automatically to your email address when you complete your purchase.
If you have questions about your order, you can contact the customer service. You can send us an e-mail to: email@example.com
What happens after I place my order?
Once you have placed your order on our website, you will receive an order confirmation indicating that the products have been purchased, the price paid for them, etc. Once the order is ready, our customer service will contact you. Team. If you have questions or just have an update in the meantime, you are more than welcome to email firstname.lastname@example.org.
What if I want to buy as a business customer?
If you’d like to buy a larger order for your business, feel free to send us an email to email@example.com. We have a dedicated team to guide you.
What should I know before ordering?
If you have any questions or concerns about your order, you can contact us by e-mail at firstname.lastname@example.org
When can I pay for my order?
If you pay with a credit / debit card, will withdraw the amount immediately because we are paying suppliers before they can start producing your order.
Do you have products that are not listed on your website?
In STIN, we constantly check and add our product offer. To keep new products, register to receive e-mails from us that inform online about new products, promotions and special offers.
How is the quality?
We strive to provide the highest quality, and we are proud that our customers agree. We use the best materials and the most skillful craftsmen to re-create each piece, so beautiful and sturdier than the original designer should be.
What are the similarities of STIN's original product?
All of our furniture are manufactured as the original to the same specifications - a reproduction or reproduction is an identical copy of an original design. It is very similar to the shape and appearance of the original. The same is true for the materials we use, such as genuine leather aniline Italian stainless steel and English. We can confidently say that you see no difference between our products and the originals.
What is the delivery of products?
We sell products and common products to order, so the delivery time may vary. If an order is made from a mixture of individual products in stock, the item will always be longer with delivery, which will determine the total delivery of the order.
What is the difference between aniline leather and semi-aniline?
Both types of leather are immersed in aniline vats that penetrate the skin so that the color penetrates all the way through it. Aniline leather does not get any further treatment after dyeing, it is very soft and has a very natural look. This natural look is built with age and builds over time to improve a wonderful patina.
Using the semianil leather, a transparent protective layer is applied to the skin after the initial dyeing process applied to the skin to help stains and discoloration. Semianiline leather is more durable than pure aniline leather and is therefore a good choice for a family home where everyday life can be heavier than usual.
What is the lead time on products?
We sell in stock products and made to order products, so the lead time can vary. If you place an order consisting of a mixture of made to order and in stock products, it will always be the item with the longest lead time that will determine the overall lead time for the order.
What materials should I choose?
We are confident that you will love your STIN product but, in case of doubt about the materials we suggest that you have a conversation with one of our members dedicated to the customer service
Does Stin products come with a guarantee?
Stin offer a 10 year guarantee against defects on all products. Although we always try to replace the defective products, we reserve the right to terminate all cases by paying the product of the purchase price. The 10 year warranty applies to all purchases of products from March 2013. All purchases made up to date are covered by the standard warranty of one year.
If you want to buy a larger order for your company, please email to email@example.com. We have a dedicated team to guide you.
How is it possible that STIN reproductions match the quality of the original at a low price?
The originals are expensive because the manufacturers have to pay a fee to the designer or their property and they tend to have a longer and more complex than our supply chain. The more people and the processes involved, the higher the cost. What is known for expensive brands inflate their price premium brand. Besides, we do not rent expensive street shows to display our products. This is another reason why we can keep our costs low. Our products are produced to the same standard as the original, but to sell up to 90% of the original price and we have 100% quality control.
30 usd gift for you!
Sign up now to our newsletter and get 30$ off your first order, access to exclusive offers and giveaways, style tips, design news and interior inspiration.