807 Airport Access Rd, Unit D, Traverse City MI 49686 USA
support@stin.com
+1-800-731-5098 (US) Mon - Fri 9am to 5pm (PST)

What information do we collect?

The only exception is if we need to release your information in order to protect the safety of ourselves or our users, to assist the authorities with legal investigations, or to enforce the policies of our website. When you order from our website, sign up to receive our newsletter, or register as a customer on our site, we collect your basic contact information, such as name, email address, mailing address, billing address, and phone-number.

How do we use your information?

We may utilize your information for several different purposes including :

  • Delivering an enhanced, customized shopping experience
  • Sending order confirmations, shipping confirmations, and other updates related to your transactions
  • Processing secure orders
  • Sending timely, relevant promotions and special offers via email
  • Sending new products announcements, company news, product follow-ups, surveys, and other relevant communications

We will never sell, share, exchange, or otherwise transmit your public or private information without your permission. Your information will only be used to fulfill your orders or requests.

The only exception is if we need to release your information in order to protect the safety of ourselves or our users, to assist the authorities with legal investigations, or to enforce the policies of our website.

What if I don’t want you to contact me?

You can opt-out of receiving email communications from us at any time, by following the appropriate “unsubscribe” links.

What steps do we take to protect your information?

We take your privacy and safety very seriously. We use state-of-the-art encryption technology to keep your personal and financial information safe whenever you interact with our site. All financial transactions are conducted using Secure Socket Layer (SSL) technology. We do not store any confidential or financial information in our system.

Do we use cookies?

Yes, we do use cookies to help us enhance and customize the shopping experience. These files allow us to detect your browser, shopping habits, demographics, and other identifying characteristics. Using this information, we can keep track of items in your shopping cart, tailor our site to meet your preferences, and gauge your interaction with our site and with advertisements.

Links to third-party websites

From time to time, we may include links on our website to external companies selling products or services that complement our offerings. These third-party websites are not subject to our site policies, and we are not accountable for the content, products, and services on those sites. If you have any questions or feedback about our partner sites, we’d love to hear from you.

Children’s Online Privacy Protection Act Compliance

Our website operates in full compliance with COPPA (Children’s Online Privacy Protection Act). This means that we will not request or store any information from children under 13 years of age. Our website is designed for guests 13 years old or older.

Privacy Policy Consent

When you use our site, you consent to the terms set forth in this privacy policy.

Changes to our Privacy Policy

In the event that we change or add to our privacy policy, we will update the “last modified” date shown below.